- In telephony interactive voice response or ivr is phone technology.
- The ivr system can respond to prerecorded or dynamic generated audio to further direct callers on how to proceed.
- IVR systems can be used to control almost any function where the interface can be broken to a series of simple menu choices.
- Once constructed ivrsystems generally scale well to handle large call volumes.
Who can use this software?
- Health care services
- Customer support
- Help desk
- Call support
Why use this software?
- Accessible
- Alternative way of access
- Improve customer service
- 24 hours access
- Maintainance is very easy
Why users like Squad M software?
* Affordable * Good Quality * Support
- Affordable Cost
- Admin have facility to do the customisation, user friendly.
- Relevant reports based on client desire.
- SQUADM gives good support and maintainance.
- Easy to use.
- Gives independenc.
- Liked the human voice recording.